Comparison

Ways of providing information
There are many different types and ways of providing information to a member of the public or staff member. This could be achieved in different ways from an Email to a Wiki, it all depends on who the information is coming from and who it is aimed at.

A good example of this is if the information is aimed at a younger generation it would be more likely spread over instant messaging and social media as this is the most looked at by this age group. Social media has now taken over a lot of applications and methods. It has started to be seen in the news if anything goes wrong with social networks. Snapchat is a good example of this as it made the news the week (9/12/2015). This can be seen here: http://www.dailymail.co.uk/sciencetech/article-3351414/Snapchat-suffers-technical-issues-firm-takes-Twitter-reassure-users-working-fix-users-t-log-in.html

It would be different for a business man however, it would be better to reach them via an email. This method is an older method compared to social media but is more of a professional approach compared to social media. Emails can have the same effect as social media but just the slight bit more professional.

Finally another good way of spreading information would be a wiki, similar to this one. It would consist of multiple pages about a specific topic. A good thing about this method is that it is free and accessible by anyone. A bad thing about this method

Ways of Communicating
There are two main services that involves communication, they are email and instant messaging. Depending on how the communicating is wanted to be perceived, would depend on how it is sent. The majority of people would rather communicate via instant messaging as the person gets the message instantly and it is readily available to them. This isn't the most practical way within a business though as it would be a distraction, email is a better approach to by used within a business because it can come across a lot more formal too.